Terms of Service

Last updated: 26 April 2026

1. Acceptance of Terms

By accessing or using the Flow AI website at flowai.sg (“the Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.

These Terms apply to the marketing website only. If you engage Flow AI as a service provider, a separate service agreement will govern that engagement.

2. About This Site

The Site is a marketing and informational website for Flow AI's AI Concierge Service. It allows prospective clients to learn about our services and submit a demo request.

Submitting a demo request form does not constitute a contract, purchase, or commitment of any kind. It is a request for us to contact you. We will reach out via WhatsApp within 2 business days to arrange a demonstration.

We reserve the right to decline any demo request or engagement at our discretion.

3. Accuracy of Information

The metrics and estimates on this Site (e.g. “60–70% of inquiries handled automatically”, “live in 4 weeks”) are based on first-principles benchmarks for Singapore service businesses. Actual results will vary depending on your business type, inquiry volume, database quality, and other factors.

Nothing on this Site constitutes a warranty or guarantee of specific outcomes.

4. Intellectual Property

All content on this Site — including text, graphics, logos, animations, and code — is owned by Flow AI or its licensors and is protected by Singapore and international copyright law.

You may not reproduce, distribute, modify, or create derivative works from any content on this Site without our prior written permission. Linking to this Site is permitted without prior approval.

5. Disclaimer of Warranties

This Site is provided “as is” without any warranties, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

To the fullest extent permitted by Singapore law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

6. Limitation of Liability

To the fullest extent permitted by law, Flow AI and its founders, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or submission of a demo request.

Our total liability to you for any claim arising from use of this Site shall not exceed SGD 100.

7. Third-Party Links

This Site may contain links to third-party websites (e.g. WhatsApp, LinkedIn). We are not responsible for the content, privacy practices, or terms of those sites. Accessing them is at your own risk.

8. Prohibited Use

You agree not to use this Site to:

  • Submit false or misleading information in any form
  • Attempt to scrape, crawl, or extract data from this Site in bulk
  • Attempt to interfere with, disable, or overload our servers
  • Circumvent any rate limiting, access controls, or security measures
  • Use the Site for any unlawful purpose under Singapore law

9. Governing Law

These Terms are governed by the laws of the Republic of Singapore. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Singapore.

10. Changes to These Terms

We may update these Terms from time to time. The “Last updated” date at the top of this page will reflect any changes. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms: