Your Business Deserves an AI Concierge

Flow AI uses Claude (Anthropic's large language model — the same category of technology as ChatGPT). It understands questions asked in different ways, keeps context from earlier in the conversation, and replies in natural language. Your customers won't know it's AI unless you tell them. The best way to judge is to try it — book a demo and text the agent yourself.

Your pricing, services, and policies live in a database you control — not hardcoded into the AI. If your prices change, you update the database. The AI reads from there in real time, so it's always using current information. And if the AI isn't confident about an answer, it escalates to your team immediately instead of guessing. Human-in-loop by design.

You're right to be skeptical — most chatbots are useless. Traditional rule-based bots follow decision trees. The moment a customer asks something slightly different from the script, the bot breaks and says "I don't understand." Flow AI uses LLM reasoning. It understands freeform questions, adapts when customers phrase things differently, and admits when it doesn't know something instead of giving a wrong answer. It's a different category of technology, not a better version of the same thing.

Possibly — for the complex stuff. But most service businesses find that 60–70% of their inquiries are variants of the same 10 FAQ questions: pricing, availability, service area, what's included. Flow AI handles those automatically. The other 30% — complex requests, edge cases, anything that needs judgment — escalates to your team. The AI is a filter, not a replacement.

We don't publish pricing on the website because it varies by what you need — channel count, workflow complexity, and ongoing support requirements. What we can say: this is not an enterprise six-figure contract. Book a 15-minute call and we'll give you a clear number specific to your business within the first conversation.