AI Concierge Service
Your AI Concierge. Not a chatbot — an agent that actually does things.
Flow AI understands your customer's question, takes action using your live business data, and hands off to your team when judgment is needed. All in under 10 seconds.
See how it works →What makes it different
Most bots follow scripts.
This one thinks.
The chatbots you've probably seen before work on decision trees — if the customer says X, reply with Y. They break the moment a question is phrased differently.
Flow AI is built on leading AI models. It reads the intent behind a message, not just the keywords. A customer asking “got any slots tmr morning?” gets the same correct answer as one asking “Is there availability for a facial tomorrow before noon?” — because the AI understands what they mean.
It doesn't just reply. It uses tools: looks up your pricing, checks availability, handles follow-ups, and escalates to your team when something needs a human. All of this happens inside a single conversation, invisibly.
“60–70% of your customer inquiries can be handled completely automatically. Your team handles the rest — with full context already prepared.”
Typical FAQ bot
Do you have anything on Saturday evening?
Sorry, I didn't understand that. Please type one of: BOOK, PRICE, HOURS, LOCATION.
ugh ok BOOK
Script-based. Breaks when phrasing varies.
Flow AI
Do you have anything on Saturday evening?
Hi! Let me check Saturday for you. We have openings at 6:30pm and 8pm for a Classic Facial ($88). Shall I book one of those for you?
Understands intent. Checks live calendar. Books autonomously.
From message to resolution
Your AI Concierge handles the full arc — in seconds, not minutes.
Live in 4 weeks. No IT team required.
We handle the entire setup. You test it, give us feedback, and sign off before any real customer sees it.
Week 1
System Setup
We connect Flow AI to your WhatsApp Business number and web chat, configure your business database (services, pricing, policies), and set up the escalation alert to your team.
Week 2
AI Concierge Goes Live (Testing Mode)
Your AI Concierge goes live with basic FAQ handling and booking flow. We run internal tests and you start seeing real conversations. You can message it yourself to see how it responds.
Week 3
Tuning and UAT
You test the AI Concierge as if you're a customer. You send edge cases. We tune the responses based on your feedback — adjusting tone, expanding what it can answer, tightening escalation triggers.
Week 4
Go-Live Sign-Off
Final round of testing. You sign off. The AI Concierge goes live for real customers. We stay on post-launch support for 2 months — fixing anything that comes up in production before it becomes a problem.
Ready to see it work on your actual business?
Book a 30-minute demo. We'll show you how an AI Concierge handles real customer questions for your type of business — and what it would look like set up for you.
15 minutes. No setup on your end.
Book a Demo
Fill in your details and we'll reach out on WhatsApp within 24 hours to confirm a time.
Questions first?
Message us on WhatsApp →